When you need to correct payroll records in Wurk, for example when you need to remove a paycheck from payroll records, or when you had to manually cancel a check with your banking institution (for example due to a termination or overpayment), follow the steps below.
Voiding a pay statement does not automatically stop or cancel a check if payroll has already processed. Voiding a statement after payroll can have negative tax, legal, and reporting consequences, and can result in a pay reversal, which may be illegal.
To stop a live check, you will need to:
1) Reach out to your banking institution and issue a stop payment on the check.
2) Add a VOID paystatement in your next payroll if the check date falls within the same quarter the original check was issued, or process the void on a supplemental payroll. If you cancel a check outside of Wurk without taking this step, the employee's YTD totals will be inaccurate.
Contact Wurk Support at support@enjoywurk.com to get help or if you have questions. ** For checks issued in a previous quarter, you must reach out to Wurk Support to process a Prior Period Adjustment.
START HERE
1. From the Main Menu, search for Process Pay and select Process Payroll (or navigate to Team>Payroll>Process Payroll).
2. Go in to your next Open payroll, then on the Payroll Prep processing screen, scroll down and click "View Pay Statements".
3. Click the NEW PAY STATEMENT button and select the employee for whom you want to void a statement, and select the Pay Statement Type of Void.
4. From the list of pay statements that present for the employee you chose, click the checkbox next to the statement you want to void. **If the check you are voiding has Direct deposit and you do NOT want to pull funds from the employee. Click Utilities in the Void Pay statement and select Void Options – Check box for Block DD Reversal. Click Apply Changes, SAVE.
5. Click Utilities>Close Pay Statement and select Close Pay Statement.
IMPORTANT: If you need to void a paystatement with direct deposit and you need to reverse the funds, you must submit an ACH Reversal request.
