To establish messaging templates for recruiters to use to communicate with applicants, follow the steps below.
1. From the main menu, search for communication (or navigate Admin>HR Setup>Applicant Tracking/Recruitment>Templates Library>Communication Templates). This page lists all predefined messaging templates for the Recruitment module.
2. To edit an existing template, click the edit icon. To create a new one-click NEW TEMPLATE .
If you have SMS Integration with Twilio, you can also set whether the message will go out as a text message (for a small extra SMS fee) in the SMS Message area.
Once you select this option, an additional area displays where you set up the text message.
To see a sample of the message that would generate using this template, add your email address in the Email field. Then go to the Recruitment module and initiate a message. Once you have reviewed the message to your liking, return to the screen above and remove your email address.
3. Click SAVE to finish. The template will then be available for quick re-use by recruiters and/or global users.